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Legal

Privacy Policy

Your privacy matters to us. This policy explains what information we collect and how we use and protect it.

Last updated: 1 July 2026

1. Information we collect

We collect information you provide directly to us, such as your name, email address, phone number, shipping address and order details when you make a purchase, create an account or contact our support team.

  • Contact details (name, email, phone)
  • Shipping and billing address
  • Order and transaction history
  • Usage data such as pages visited and device information

2. How we use your information

We use your information to process and deliver orders, provide customer support, send order updates, improve our products and services, and — with your consent — share offers and period-care tips.

3. Cookies and tracking

We use cookies and similar technologies to remember your cart, understand how our site is used, and improve your experience. You can control cookies through your browser settings.

4. How we protect your data

We implement industry-standard security measures to protect your personal information. Payment details are processed through secure, encrypted channels and are never stored on our servers.

5. Sharing your information

We do not sell your personal data. We share information only with trusted partners who help us operate our business — such as payment processors and delivery partners — and only to the extent necessary.

6. Your rights

You have the right to access, correct or delete your personal information, and to opt out of marketing communications at any time. To exercise these rights, contact us using the details below.

7. Contact us

If you have questions about this Privacy Policy, please email us at care@nepokit.com.